Privacy Policy

At FarsiMaster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.

1. Information We Collect

1.1 Personal Information

When you register for an account, we may collect:

  • Name and email address
  • Profile information (optional)
  • Learning preferences and goals
  • Payment information (processed securely through third-party providers)

1.2 Usage Data

We automatically collect certain information when you use our platform:

  • Learning progress and performance data
  • Feature usage patterns
  • Device and browser information
  • IP address and approximate location
  • Session duration and frequency

1.3 Voice Data

When using our voice tutor feature:

  • Voice recordings for pronunciation assessment
  • Transcriptions of spoken practice
  • Voice data is processed in real-time and not stored permanently

2. How We Use Your Information

We use your information to:

  • Provide and personalize our language learning services
  • Track your learning progress and adapt content accordingly
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve our platform and develop new features
  • Provide customer support
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party companies that help us operate our platform (e.g., payment processors, cloud hosting)
  • Analytics Partners: To help us understand usage patterns and improve our service
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through trusted third-party providers

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

To exercise these rights, please contact us at milad@farsimaster.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze platform usage and performance
  • Provide personalized learning experiences

You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

7. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at milad@farsimaster.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: milad@farsimaster.com
Website: https://farsimaster.com

Last updated: January 2025

Effective date: January 2025